FREQUENTLY ASKED QUESTIONS
What are the check-in times for boarding?
Monday-Friday 7:30 am to 2:00 pm, Saturday 9:00 am 10:00 am. Pick-ups only Sunday 4:00 pm - 5:00 pm
Before or after hours arrangements are available by appointment.
What are the pickup times for boarding?
7:30 am - 5:00 pm Monday - Friday (Checkouts after 12 pm M-F will be charged and additional day)
9:00 am - 12:00 pm Saturday
4:00 pm - 5:00 pm Sunday
How can I make reservations?
We take reservations by phone only.
What vaccinations are required for my dog or cat to board?
Current vaccinations are required: DHLPP, Rabies and Bordetella.
What is your cancellation policy?
A 48 hour notice is required during the summer season and holidays.
My pet takes several medications. Will you give my pet these medications?
Our boarding staff will give the required medications in the prescribed doses to your pet.
Can I come in for a tour?
Tours are offered Monday through Friday from 9 am - 3 pm.
Does your boarding facility fill up?
Yes, quite frequently we are full. Please call in for a reservation.
Do I need to bring bedding, toys or treats from home?
Bowls and beds are provided. You may opt to bring a special toy.
Can I call to check on my pet while he/she is at your facility?
What are the cat accommodations like?
Our cat condos have large windows facing outside that overlook nature. They have large perches to people watch or recline in their suites and take in a movie!
Do you offer group play for boarding dogs?
No, we do not offer group play time. Each dog is given individual outings in our gravel yard four times each day.
Do you offer day boarding?
Yes! Day boarding is offered Monday - Friday from 7:30 am to 5:00 pm.